Privacy & Policies
At LoyAI, we're committed to transparency, data protection, and responsible AI practices. Our policies reflect our dedication to your privacy and ethical governance.
Privacy Policy
Last updated: October 2025
1. Who We Are
LoyAI ("we", "us", "our") is a responsible AI governance and assurance consultancy. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.
2. What Information We Collect
We may collect and process the following types of personal data:
- •Contact Information: Name, email address, phone number, company name
- •Communications: Details of your enquiries and our correspondence
- •Usage Data: IP address, browser type, device information, pages visited
- •Service Data: Information provided when engaging our governance or assurance services
3. How We Use Your Information
We use your data to:
- •Respond to your enquiries and provide our services
- •Manage our relationship with you and send relevant updates
- •Improve our website and services through analytics
- •Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the following bases:
- •Consent: When you have given clear consent
- •Contract: Where processing is necessary to fulfil a contract with you
- •Legal Obligation: Where required by law
- •Legitimate Interests: Where necessary for our legitimate business interests
5. Sharing Your Information
We do not sell your data. We may share your information with service providers who help us operate our website and deliver services, professional advisors, and regulators if required by law. All third-party providers are required to safeguard your data and only use it as instructed.
6. Data Security
We take security seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
7. Your Rights
Under UK and EU data protection laws, you have the right to:
- •Access your data and request a copy
- •Correct or update your data
- •Request erasure ("right to be forgotten")
- •Withdraw consent at any time
To exercise your rights, please email privacy@loyai.com
8. Contact Us
For any privacy questions or to exercise your rights, contact:
Data Protection Lead
LoyAI
privacy@loyai.com
Responsible AI Policy
Last updated: October 2025
Our Commitment
At LoyAI, we believe that artificial intelligence should be designed and deployed to benefit people and society, respecting human rights, privacy, and fairness. We are committed to the responsible, ethical, and transparent use of AI in all our activities and client engagements.
Core Principles
Fairness & Non-Discrimination
We strive to avoid bias and ensure AI systems are fair, inclusive, and respect diversity.
Transparency & Explainability
We explain our methods, recommendations, and the limitations of AI clearly to clients and stakeholders.
Accountability
We take responsibility for our advice and frameworks, and encourage clients to remain accountable for their AI use.
Privacy & Security
We protect personal and sensitive data, and advise clients on secure, privacy-preserving AI practices.
Safety & Social Benefit
We promote AI that is safe, reliable, and delivers positive outcomes for individuals and society.
Our Expectations for Clients
We encourage all clients to adopt responsible AI practices, including fairness, transparency, and ongoing monitoring. We will decline projects that do not align with our ethical principles.
Contact & Feedback
We welcome feedback and questions about our Responsible AI Policy.
governance@loyai.com
Terms & Conditions
Last updated: October 2025
1. Acceptance of Terms
By using our website (loyai.com), you agree to these Terms & Conditions. If you do not agree, please do not use our site.
2. Use of This Website
You may browse, read, and download materials for personal, non-commercial use. You must not:
- •Attempt to hack, introduce viruses, or infringe our intellectual property rights
- •Use the site for unlawful, harmful, or offensive activity
- •Reproduce or distribute our content without permission
3. Intellectual Property
All content on this website (including text, images, graphics, branding, and frameworks) is owned by or licensed to LoyAI. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.
4. Information Accuracy
We strive to keep our website content accurate and up-to-date, but we do not guarantee that all information is complete, accurate, or current. Content is provided for general information only and is not professional or legal advice.
5. Limitation of Liability
We do our best to provide a safe, secure website, but we cannot guarantee it will always be available or error-free. We are not liable for any loss or damage arising from use of, or inability to use, our website.
6. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Contact Us
For questions about these Terms or your use of our website, please contact:
enquiries@loyai.com